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social media

Pinterest Lead Generation 101: Best Practices and Hacks That’ll Make You a Pro

pinterestIn marketing, there’s still a huge misconception about Pinterest. Some marketers think that it’s useless — just another fad network that people are getting in a tizzy about. But that’s not quite accurate any longer.

While Pinterest may not be perfect forevery marketer in every industry, it does offer a huge opportunity for most. It has more than 70 million users and a growing international population. Plus,Pinterest users spend the most money of users on popular social networks — nearly double the amount of money spent from Facebook users and triple the amount from Twitter users. This means that there’s lots of potential leads and customers just waiting to be engaged and converted who will probably spend a decent amount with you.

Sounds like a pretty sweet deal to me, but thinking about generating leads … andactually generating leads on Pinterest are two very different things.

The good news? Pinterest is actually a fairly simple social media network as far as lead generation goes, because there’s really only two ways to generate leads right now. So we’ll walk you through both types of lead generation and how you can optimize pins to make the most of those lead generation opportunities.

Types of Leads You Can Generate on Pinterest

On Pinterest, there are two types of leads you can generate: direct and indirect. It all boils down to where Pinterest is on the conversion path. Here’s the difference between the two:

  • Direct Leads: Direct leads are generated through content on Pinterest that links directly back to a landing page on your website. On that landing page, visitors can share their personal information (a name, email address, phone number, etc) in exchange for an offer — whether that be an ebook, coupon, infographic, or any other piece of content.
  • Indirect Leads: Indirect leads are generated by using Pinterest on the path to conversion — but it’s not the final destination before someone gets to a landing page. For example, if you shared a blog post that had a call-to-action to a landing page at the bottom of the post, your initial pin is helping direct visitors to that landing page.

Make sense? Pretty simple stuff.

Unlike other social media platforms, Pinterest really only has a one effective place where you can generate direct or indirect leads: through pins.

Yes, you can technically include links to lead gen material in boards and even in your profile, but those are considerably less effective than through pins. There’s two reasons why: 1) Links in Board and Profile descriptions don’t automatically hyperlink (thus decreasing the possibility of someone clicking on them dramatically), and 2)Most people are spending time pinning (this includes repins) so they probably aren’t taking the time to check out your page or board description for extra, juicy, non-visual content. So if you have limited time (like most of the marketers I know), it’s best to spend your time where it will count.

So, to help maximize the ROI of Pinterest, you should spend time creating and optimizing pins to get clicks, repins, and likes — all things that will help drive your lead generation growth. Let’s break down each part of the pinning process so you can squeeze the juice out of all of your Pinterest lead generation opportunities.

How to Optimize Your Pins for Lead Generation

1) Create a board that your Pinterest audience can — and will want to — discover.

Pinterest is famous for having an audience obsessed with food, fashion, and DIY goodies — which makes marketers think that we all have to produce those three things to be successful. And while we all don’t have businesses built around those three things, there is a huge opportunity on Pinterest to tap into the last obsession.

Show people how they can make something or give them the tools to do it — no matter what industry you’re in — and Pinterest users will love it. They like helpful, engaging content that just happens to be visual. So think about a board topic that can feature helpful content that will also generate leads. We’ve done this on our own Pinterest page by making a board purely for templates — but there are lots of other ways you can make that same idea work for your company and Pinterest board.

Once you pick a board topic idea, be sure that it can be easily found through search (both Pinterest and otherwise). Leave the jargon out of your board names and go with something clever, yet tightly aligned with how your users speak and think. Besides that, if you want a more in-depth Pinterest SEO guide, check out this blog post.

2) Create images that Pinterest users naturally notice.

Now that you’ve got your board idea, you’ve got to fill it with pins. Whether you decide to create an image yourself or source one (legally) from the internet, there’s actually some science to choosing pins that people notice, and click on. Here are a few data-backed pin composition tips:

  • Tall images get repinned more. Think about it — they get more space in the news feed when people are scrolling, so people have more opportunities to engage with you. In fact, the 2:3 aspect ratio works better than super skinny, yet tall images.
  • Reddish-orange images get 2x the repins as blueish images. Think warm colors, and the leads could start pouring in a bit faster than usual.
  • Brand images without faces get 23% repins than those with faces. So cut the faces out of your images, if possible. (Harsh, I know.)
  • Photos with medium lightness are repinned 20x more than very dark images. So keep it bright, people.

Use this data as a jumping off point, but definitely keep testing to discover what your audience likes to discover, like, repin, and click.

3) Don’t use UTM parameters or shortened links in your pin URL.

Adding a link to your landing page or other piece of content is crucial to generating leads, but unfortunately, Pinterest strips UTM parameters after the campaign source parameter. Also, Pinterest warns users that all shortened links could lead to spam, so your best bet is just putting in a simple URL in the URL box and trying to measure success in other ways.

4) Use your description wisely.

Next up is your pin’s description. Keep the copy short and sweet — usually between100 and 200 characters works best — while also making room for a shortened URL. This is the place where you want to include a shortened, trackable URL in your pin, as Pinterest doesn’t restrict these links like it does with the actual pin URL. Providing a link in the description gives your followers even more opportunities to click, and maybe even become a lead.

5) Add a hashtag, if relevant.

Let people discover your pins more easily by including a relevant hashtag or two. Don’t go overboard though — Salesforce has found that on Twitter, tweets with one or two hashtags receive 21% higher engagement than those with three or more hashtags. Obviously, Twitter isn’t Pinterest, but it is a good practice to take cross-platform.

6) Rinse, repeat.

And you’re done with making pins — so keep following steps two through eight until you have a robust board.

7) Promote your pins elsewhere.

To get the most out of your pins, you gotta get outside of Pinterest. Just like you would with any other content platform, you’ve got to promote your boards and pins to really make the most of them. There’s lots of things you can try here — from sharing links to individual pins on other social networks to embedding your lead generation boards on your website or blog, the world is your oyster. So go on, get creative — the more eyeballs you can get on your pins, the more leads you can generate.

8) Keep track of your success with a few different tools.

Obviously, when you’re trying to generate leads on Pinterest, your main metric will be leads. But, there’s lots that happens before people become leads, so if you’re finding your lead generation number staying stagnant or decreasing, check for holes in the proverbial Pinterest bucket by looking deeper into referrals and clicks.

Unfortunately, because of the way that Pinterest strips URLs, it’s not quite as easy to get a definitive number of success through referral traffic, but here are a few metrics you should keep an eye on to get a general understanding on how your Pinterest lead generation strategy is working:

  • General Pinterest Referral Traffic: You can find this metric in your marketing analytics software. (HubSpot customers, you’ll find this under the Sources report.) While this also loops in traffic from pins outside of your board, it’s a good idea of how well the Pinterest audience enjoys your content. If you’re finding lots of referrals from Pinterest but few clicks on your board, you might want to switch up what you’re pinning.
  • Pinterest Analytics Clicks: If you have a verified business account, you can access these metrics directly in Pinterest’s dashboard. It’s not clear whether clicks are just for the URL clicks or for the whole pin (which includes clicks on the description), so you will have to do some data slicing and dicing. Regarldess, this a great metric to have in your back pocket.
  • Shorted URL Clicks: You can see this metric by putting the shortened URL in your browser followed immediately by a + sign (ex: http://hub.am/19zv6PY+). If you want to isolate clicks purely on the link in one description, this is a great metric.
  • UTM Parameters: You can see this metric if you dive deeper into your marketing analytics software than the general referral traffic (usually placed under “campaigns”). This metric can help track how well your Pinterest descriptions are doing at sending you traffic. This way, you can figure out if including a shortened URL even makes a difference — or adds clutter to your description. Gotta test these things out for your self, even if they are general best practices! 😉

And once you have all of this data, use it to help you iterate on your strategy. Pretty soon, you’ll have leads flowing in — the proof you need to keep up with this hot social network. So go on — get to it!

November 11, 2013by marcus
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SEO, social media

How Social Media Supports SEO

Social Media Optimization (SMO)

If you’ve met me and had a conversation about digital marketing, website development, social media marketing, and search engine optimization, you’d know I’m a firm, almost militant, believer of the combination of Content, Search, and Social, in every internet marketing campaign. In the last few years, Social Media Optimization (SMO) has been a major part of the VPDM strategy.

I’ve written in the past about the necessity, importance and benefits of blogging for website optimization, the emergence of social search, and effective content marketing strategy.

When content marketing, search engine optimization (SEO), and social media optimization (SMO), are working together, amazing things happen to your website traffic, analytics, social media reach, engagement and ultimately your ROI.

 

The 3 Pillars of Digital Marketing: Content, Search, Social

While any of these 3 pillars of digital marketing can stand-alone and function independently, they actually can’t stand-alone and function effectively.

 

Content.

You need to regularly create share worthy content. There are many different forms of content that large brands and smaller companies can create. Imagesand video are clear defaults. Useful articles, blog posts, eBooks, Podcasts, Slideshare Decks, and more.

Search.

All this wonderful and compelling content needs to be optimized for search. Not only for Google, Bing, and other search engines, but also for social media networks. Ensure you content is optimized for search engines including social search engines like Facebook, Twitter, Google+, YouTube, and Pinterest. SEO should always include SMO – social media optimization.

Social.

Once your awesome content is created and optimized, you now need to share it. Sharing your optimized content to your social circles is the start. You need to ensure you’re publishing content that is useful or compelling enough to be liked, shared, +1, favourited, followed, retweeted, or commented on.

Remember that at every point of engagement your content comes into contact with will produce social signals to search engines. Google, Bing, Yahoo, etc view these signals as a major recommendation and testimonial for your content. This will allow search engines to rank your content higher in search engine rankings. Always be sure to consider your SMO, social media optimization, before posting your social content.

 

The Interaction between Social Media Optimization and SEO

I found this neat graphic representation, that you can see below, about how social media supports SEO during the usual late night searches through Pinterest.

It quite nicely outlines 7 steps in the interaction between social media and how it supports SEO.

1. Quality Content Gets Published

2. Content Gets Shares, Links, & Likes

3. Site Gains Subscriptions While Social Profiles Get Fans & Followers

4. Thriving Community Supporting the Website & Social Networks Grows

5. Reputation Reinforced Through Social Media & SEO As Authoritative Brand For The Niche

6. Site Gains Authority In Search Engines

7. Sustainable Stream Of Users Discover The Site Organically

 

Social Media Optimization SMO

November 11, 2013by marcus
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social media

Ten High-level Social Media Tips for Business Owners

With more than 1 billion active users per month, Facebook is one of the few true titans of the Internet. When one considers that users spend a disproportionate amount of time on the site (nearly 11 hours per month for mobile users) in comparison to other highly visited destinations like Google, Twitter and Yahoo!, its position at the top becomes even more impressive. There can be little doubt that the website has changed the way that individuals interact with the Web and with each other. Whereas five years ago Facebook might have been seen as a novelty, it is now a force to be reckoned with – and one that isn’t destined to go away anytime soon.

Socail Media

If you are a business owner, you likely already have a Facebook presence (and if you don’t, you should). You are also likely already aware of the potential benefits it affords. However, there is a right and wrong way to approach social media platforms such as Facebook. If you want to maximize your social marketing, you’d do well to heed the advice below.

1. Engage with Your Followers

Perhaps the most defining characteristic of Facebook is that your followers voluntarily opt in to receive your marketing message. Don’t waste this opportunity or blow your chance of taking advantage of your good fortune. If you are to be successful on Facebook or Twitter, you must constantly engage with your followers through conversation, unique offers, question-and-answer sessions, and the like. One tactic that some large companies are implementing is providing smartphones with unlimited 4g access to the social media department so associates are always connected and can update, respond and interact anywhere and everywhere.

2. Be the Resource that Your Followers are Seeking

There may be a number of motivations for someone to follow you on Twitter or Facebook:

  • He or she may like the products or services that you offer;
  • He or she may “like” your page by accident, not realizing that this in effect enables you to market directly to them;
  • He or she may be seeking coupons, discounts, and other special offers in the hopes of saving money; or
  • He or she may be seeking your expertise on a subject matter.

Whether you repair washing machines or offer consulting services, know your audience and cater to them by providing the information they are seeking.

3. Provide Suitable Incentive for Followers to Stay

As discussed above, you should strive to provide helpful, unique, and topical contentto your followers. However, being a resource often isn’t enough. Your followers have voluntarily opted in to your marketing message, and they can just as easily opt out. You must provide them reason to stay. If this can’t be accomplished through special offers, then you may want to consider a different approach. This may include a more personal relationship with your followers or an atmosphere that encourages them to return – viral videos may not be appropriate for every business, but they can certainly garner attention on those days when your message is struggling to come out.

4. Listen to Your Audience

Social media eliminates the age-old conundrum of not knowing what your customers want and trying to accommodate their needs anyway. It is important – nay, vital – to remember that social media enables a two-way conversation. Businesses large and small must be aware of this, and ready to embrace it, before ever setting foot into the social realm. That being said, this two-way conversation can be incredibly powerful as it provides transparency. Listen to your followers and do what’s necessary to meet their needs. After all, they provide you with your revenue.

5. Ensure Continuity Across Social Channels

This isn’t to say that you should repeat yourself. Quite the opposite, in fact. One of the worst things that you can do is mirror your approaches across social channels; every one of your outlets should have a unique stream of content in order to entice followers. However, there should be a recognizable thread that connects these channels. Don’t show favoritism to one outlet. Don’t take conspicuously different approaches in tone or content. Doing so would be doing your business and your followers a disservice.

6. Determine the WHAT and WHY of Your Social Marketing Campaign

Why is your business marketing on social media platforms? What does your business hope to accomplish? You should never attempt a social campaign, and divert the necessary resources to it, unless you can clearly answer these two questions. A rudderless social media campaign is one that is doomed to fail and cost your business. Determine your route before you leave home.

7. Be Consistent and Regular

One of the worst things that a business can do is approach social media half-heartedly. If your business doesn’t regularly contribute to its social media channels, it can have a number of effects:

  • You will lose followers, and in turn, your marketing base
  • You will lose the ability to gain new followers and leads
  • You’ll potentially damage your business’ reputation

If your business is considering undertaking a social media marketing campaign, you should not do so lightly. You will need to dedicate the necessary resources so that you can make it workfor you rather than against you.

8. Own Your Approach by Establishing a Clear Perspective

What is your voice online? Clinical? Light-hearted? Passionate? Professional? Authoritative? Determining your business’ voice will help you approach your social media marketing with clear direction. It will also allow your followers to know what to expect from your social channels. It is important to remember however that when establishing your company’s voice, you may be slightly painting yourself into a corner – be mindful of this when deciding on your approach to social media.

9. Integrate Social Marketing Into Your Company’s Practices

Something done half-heartedly is something that’s not done well. If your business decides that social channels are the best avenue for spreading its message, it is important that the company fully embrace these channels. Be sure to secure your business name across platforms, even those that the company has no interest in using, and implement a cohesive design across all so that there is a clear continuity between your brand and your business’ social channels.

10. Be an Active Participant, Not a Passive One

Social media is named such because it’s intended to be just that – social. As with an in-person, face-to-face conversation, it requires that both participants be engaged. If one person is talking and the other is disengaged, it kills the conversation. The same can be said of social media. Your business must be an active participant if your social marketing campaigns have any hopes of success. The medium simply does not allow for passivity.

 

Author: Jessica Oaks (@TechyJessy)

September 24, 2013by marcus
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