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The next time an employee tells you about a problem, stop, listen–but whatever you do, don’t propose a solution.

Marcus G. Smith‘s insight:

As my wise dad always says, "We want problem solvers, not problem reporters!"

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Written by marcus
Marcus Smith is Digital Marketing Jedi and SEO specialist with Newton Design and Marketing. Marcus helps companies from a wide range of industries to improve their online presence, search engine optimization and branding.